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Shipping rates & policies.
We ship worldwide.
1. Standard products: The majority of daily, 1-2 week and monthly lenses:
The majority of the orders are shipped between 1-3 days.
2. Special lenses: Lenses in "+" Powers, Toric lenses (lenses for astigmatism), colored lenses,
hard/RGP lenses, annual lenses, "fun" lenses and any product that is a
made-to-order product:
These products are always ordered directly from the manufacturer.
In
general, the delivery time of standard lenses from the manufacturer to
us is usually only 1-2 days. Delivery time for other lenses depends on
the lens type/model (variable).
Delivery time is the estimated time from we send the lenses and until you should receive them.
| Estimated delivery times |
| Destination |
Delivery Method |
Estimated Delivery Time
|
| Portugal |
Registered Mail
|
1-3 business day
|
| Rest of Europe |
Registered Mail |
2-7 business days |
USA & Canada, etc.
|
Registered Mail
|
6-14 business days |
Total time (the time from you order and until you receive the products) is dependent on the availability of the
item/s in your order. A total delivery date can in principle not be guaranteed, since we have no
influence on delays in delivery by the manufacturer and/or the shipping partners
or force majeure.
Delivery Costs and Further Delivery Time
Information
We ship with registered mail. Our shipping expenses depend on which
payment method you select, but are independent of the quantity ordered:
| Delivery costs (in EUR. 1 EUR = approximately 1.4 US$) |
| |
If payment with credit card or PayPal |
If pre-payment by deposit to our bank account
|
If payment at delivery |
Portugal & Spain
|
3.95 |
2.95 |
4.95 |
Rest of Europe
|
5.95 |
5.95 |
N.A. |
USA & Canada
|
8.35 |
8.35 |
N.A. |
Note, mainly for non-EU countries: To avoid unexpected customs fees or duties, check with the customs department in
your country about its importation policies.
We are NOT
responsible for any sales taxes, customs duties or other taxes charged by your
country.
US citizens do not pay customs fees or duties on contact lenses.
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