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Thank you very much for your help.
It is very much appreciated!
Have a great day.
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| Dustin - Waverly, NE, USA - August 13, 2008 |
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Acuso a recepção da encomenda.
Mais uma vez vos escrevo para vos agradecer o serviço.
Agradeço o envio do SMS pois foi crucial para a minha organização pessoal.
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| Nuno - Lisboa, Portugal - August 8, 2008 |
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Venho avisar a recepção da encomenda. Correu tudo bem, obrigado!
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| Vera - Lisboa, Portugal - August 6, 2008 |
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Venho manifestar o meu agradecimento com que procederam à minha encomenda. Pela eficienca e honestidade. Desde já têm uma nova cliente
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| Maria Alexandra - Setúbal, Portugal - August 8, 2008 |
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MUCHAS GRACIAS POR SU PRONTA CONTESTACION.
UN SALUDO!
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| Ana - PAlicante, Spain - July 31, 2008 |
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Yes. I have the card and will pick up the contacts tomorrow. They had misplaced it and found it again. I really appreciate all your help!
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| Amber - Parrish, FL - July 27, 2008 |
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Thanks a lot for your quick answer, I was actually a little worried because I just had some problems with an order I made on another website...
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| Ewa - Lyon, France - July 22, 2008 |
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Me pongo en contacto con usted para comunicarle que el envio con numero 26155 que no me habia llegado a la dirección acordada, y por el cual usted puso una reclamación ante la Empresa portuguesa encargada del envio , finalmente hoy ha llegado a su destino.Por ello no sera necesario que me haga un nuevo envio de las lentillas solicitadas.
Deseo Agradecerle el buen servicio prestado por su empresa.
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| Ana - Salamanca, Spain - July 22, 2008 |
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Thank you for checking on them, I'm also sure they are just delayed. We have the same problems w/ our postal service here, They must feel like if we don't like the service we can go through UPS or FedEx. I appreciate your concern about my situation & I too hope that I will be "2-eyed Willy" again. Again thank you for all your help & have a wonderful day.
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| Victor - Yuma, AZ, USA - July 17, 2008 |
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Obrigada pela informação.
Já as recebi, está tudo em ordem, eram exactamente aquilo que pedi.
Gostei muito da V/rapidez e organização, concerteza irei fazer mais encomendas no futuro.
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| Marlene - Alcochete, Portugal - July 11, 2008 |
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Thank you very much for your help!
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| Michael - Silsbee, TX, USA - July 08, 2008 |
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TMuchísimas gracias por la solución que me dan.
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| Rosa - Barcelona, Spain - July 4, 2008 |
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Thank you for your time and help.
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| Valerie - Fort Stockton, TX, USA - July 7, 2008 |
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Thanks a lot for your superior customer service.
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| Naeema - Bridgeport, CT, USA - June 27, 2008 |
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Hi, I have now received the lenses. Thank you.
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| Linda Ann - Sitio da Fragura, Portugal - June 25, 2008 |
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I went ahead and ordered Proclear Compatibles Toric XR which are also made by CooperVision and I could get the same parameters.
Thanks again for all you help.
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| Lindsay - Superior Township, MI, USA - June 21, 2008 |
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Thank you for your reply and attention
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| Rosa - Berango, Spain - June 20, 2008 |
Thank you for the great news, I was a little worried that they would not be available. Now as long as they are the exact ones I have no problem waiting the 32 days. I can't stress enough how much I appreciate you folks over @ Optical Institute were able to help me. Please let your colleagues & superiors know that you have made me extremely happy.
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| Victor - Yuma, AZ (USA) - June 19, 2008 |
Thank you for getting back to me so soon. Its actually waiting at the post office for me right now. I will picking it up in the morning. Thanks again!
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Tania - Philadelphia, PA (USA) - June 17, 2008
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Just to confirm that I have received my order this morning. Thank you for the good service
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Stephen - Belfast, UK - June 12, 2008
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Thank You for the information ! :-) All went great. you folks are very nice to order from. thanks so much
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Kathy - Saint David, ME (USA) - June 11, 2008
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Thank you very much for following up.
I finally received my package after calling USPS to sort out the matter. It seems that USPS delivered the package to my local post office in San Diego, but the local office somehow lost track of it and never delivered it to my home. When I called the local office, they did not know where the package was, gave me a phone number for USPS customer affairs, they launched an investigation, and finally discovered the package in the original local office!
Anyway, the US postal office is simply horribly disorganized.
You guys are great! I always got a prompt email response from you, and thank you again for following up.
I will definitely order from your store again! If there is a different shipping carrier other than USPS that you guys use, maybe I'll select that next time... ;)
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Martin - San Diego, CA (USA) - June 9, 2008
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Muchísimas gracias! No esperaba que fuesen tan rápidos :) Hasta las próximas compras.
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Elena - Mieres (Spain) - June 9, 2008
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Thanks so much! I got my lenses today and they arrived safely. Yeah, now I can take these annoying glasses off. I'll definetly come back for more when I need to. Great service!
Thanks again!
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Faith - Stockton, MO (USA) - June 5, 2008
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Thanks you so much, I really appreciate it. For futures order I will be happy to order from you Thanks again
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Jonah - Oswego, IL (USA) - June 3, 2008
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Thanks you are excellent!! I appreciate your prompt response.
Have a great day.
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Marsha - Dyer, IN (USA) - June 3, 2008
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Prezados amigos, informo que minhas lentes de contato chegaram no sábado, 29.05.08, em perfeito estado.
Agradeço muitíssimo e deixo expressa aqui, a minha satisfação com o prestimoso serviço. Abraços,
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Scarlet - Belém (Brazil) - June 2, 2008
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Hola, he recibido mis lentillas sin ningún problema. Muchas gracias.
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Pilar - Leeds (UK) - June 2, 2008
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Thank you very much for letting me know of the shipment. I am actually a corporate support manager for a financial publishing company here in Baltimore, and I would like to let you know that your customer service skills are wonderfull. I cant wait to recieve the lenses, and I look forward to doing business with you again.
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| Brian - Baltimore, MD (USA) - May 23, 2008
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Thank you very mych for your services! I received the contact lenses and everything its ok! Have a nice day!
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Georgia - Athens (Greece) - June 21, 2008
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Ya he recibido las lentillas. Gracias. Saludos,
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| Lourdes - Castellon (Spain) - May 19, 2008
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Received my lenses yesterday. Thanks for your help.
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| Yvonne - Faro (Portugal) - May 6, 2008
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Mais uma vez obrigada pela prontidão e rectidão do seu procedimento.
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| Ângela - Caminha (Portugal) - May 29, 2008
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Thank you so much, you were very helpful.
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Maritza - New York, NY (USA) - June 24, 2008
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Thank you for your answer and for your great customer support.
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| Marcio - Lisbon (Portugal) - May 23, 2008
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Somente para vos agradecer e confirmar recepção das mesmas. Melhores cumprimentos,
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| Ana Teresa - Funchal (Portugal) - April 9, 2008
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thank u so much for the help, it's very much appreciated
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Gail - Burbank-Toluca Lake, CA (USA) - March 30, 2008
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Thank you for your assistance in this
transaction. I am impressed with your company's promptness, ease in
handling customer problems, and superior customer service.
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Anna - Corpus Christi, TX (USA)
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| Thank u so much for the help, it's very much appreciated. |
Gail - Burbank-Toluca Lake, CA (USA)
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| Thank you, I appreciate the personal attention and good customer
service I've received so far! Look forward to getting my contacts in
the near future! |
Beverly - Kasilof, AL (USA)
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| Thank you for
answering this quickly. I understand that propably this is not your fault and i appreciate the way you
take care of it. This is not a reason for me to stop being your client, I think
your customer service has been co-operative and fair. |
| Jenni - Finland |
| Thank you for getting my
order out so promptly. |
Bonnie - Greenwood, IN (USA)
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| Thank you for the info. I'll go ahead and order
these soon. |
Douglas (USA)
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| Just
wanted to let you know I did receive my lenses today. Thank you very much for
keeping in touch. I will be ordering from you again. Thank You. |
Barbara - Minerva, OH (USA)
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